Last Updated: April 2026
AIONA ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the AIONA mobile application.
We collect information you provide directly to us when using the app, including:
We may also collect certain technical and operational data, including:
When you upload a meal photo, the image is processed by automated analysis systems to identify foods and estimate nutritional information.
This analysis is used to:
This processing is automated and designed solely to provide insights within the app.
We use the collected information to:
Some features of the app require a paid subscription.
Payments are processed securely through Apple's App Store payment system. We do not receive or store your payment card information.
Apple may share limited subscription information with us to confirm your subscription status.
We implement industry-standard security measures to protect your data.
Your information is protected through:
Meal photos and analysis results are stored securely and are accessible only by you and authorized automated systems necessary to operate the service.
While we take reasonable measures to protect your information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate the app, such as:
These providers are required to maintain confidentiality and protect your data.
AI Chat — OpenAI: The in-app AI chat is powered by OpenAI. When you use the chat, your messages and relevant context — including your health profile and nutrition data — are sent to OpenAI for processing. OpenAI processes this data solely to generate chat responses on our behalf and is not permitted to use it to train its models. OpenAI's data processing is governed by its own privacy policy. We encourage you to review it if you wish to understand how your data is handled by OpenAI.
We retain your account information and meal data while your account remains active.
You may delete your account and associated data at any time through the app or by contacting us.
Upon deletion, your personal data will be removed from our systems within a reasonable period, typically within 30 days, unless required for legal or security purposes.
Depending on your jurisdiction, you may have the right to:
Requests can be made through the app or by contacting us.
AIONA may use third-party service providers to support certain features of the app, such as authentication services, analytics providers, cloud infrastructure, and Apple's in-app purchase system.
These services operate under their own privacy policies.
AIONA is intended for use by adults and individuals who can provide valid consent for the processing of personal data.
We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.
AIONA provides wellness and nutrition insights intended for informational purposes only. The app is not designed to provide medical advice, diagnosis, or treatment.
Users should consult qualified healthcare professionals for medical concerns.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date and may notify users within the app.
AIONA includes an AI-powered chat that provides personalized nutrition guidance based on your logged meals, health profile, and nutritional data.
When you use the chat:
AI-generated responses are informational only. They are not a substitute for advice from a qualified healthcare or nutrition professional, and they may be incomplete or inaccurate. You should exercise your own judgement before acting on any AI chat recommendation.
If you have any questions about this Privacy Policy, you may contact us at:
support@aiona.life